Repair Service
It's simple and it's fast
OMRON Europe provides a repair service coordinated from its European Repair Centre (ERC), located at ‘s-Hertogenbosch The Netherlands.
The ERC provides a high quality repair service for the majority of OMRON products including PLC's, Timers, Counters, Vision & ID systems, Inverters & Servo drives. Utilizing the latest technologies for repairing the products, often to component level, the ERC is not only able to provide a detailed repair report but also keep the costs as low as possible resulting in the best service for the best price
Request for repairTrack & Trace
This is the track & trace section of the OMRON European Repair Centre.
Here you can see the current status of your repair, by entering the RMA-number. The RMA-number is the "repair-number" that was supplied to you by your local OMRON office (NSC) at the time the repair was authorized.
Track & Trace your RMA numberEuropean Repair Database Area
The European Repair Database supplies our local offices and distributors with a tool to easily report and track a repair request.
After entering the repair request, the DHL transport documents are created automatically. Also the status of the repair cycle can be followed. A fixed price for repair is given up front!
Access the European Repair Database